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Mobile Backup

Mobile Backup is our mobile failsafe option used in combination with an existing Wireline location. In case of an internet outage, the Mobile backup device establishes a connection to the internet using the Swisscom's mobile network, therefore ensuring business continuity.

The Mobile Backup optoin is currently available with the following devices:

  • 5G Receiver (up to 1000/100 Mbits)
  • Internet Backup (up to 100/20 Mbits)

Mobile Backup is available for the follwing Enterprise Connect options:

  • EC-XS
  • EC-S
  • EC-M
  • EC-L

Installing the 5G Receiver​

  1. Connect the power supply and the 5G receiver with the supplied 3 m ETH cable.
  2. Plug the power supply into an outlet near a window.
  3. Open the window. Hold the 5G receiver with the Nokia logo facing outside and press the measurement button. Use the LEDs to find the optimal positioning.
    • LED blinks white – Software update. Please do not disconnect the device from the power supply.
    • LED blinks green – The device is starting. LED lights green – Very good connection. You can install the 5G receiver at the window here.
    • LED lights yellow – Connection is okay. You can install the 5G receiver here, but you can check if another window provides a better signal leading to a green light.
    • LED lights red – Weak connection. You need to choose another location for installation.
    • LED blinks red – No connection. You need to choose another location for installation.
  4. Position the bracket on the outside of the window. Clean the surface with the cleaning wipes before removing the protective film. Press the bracket firmly and evenly for 60 seconds.
  5. Insert the 5G receiver (with the Nokia logo facing outwards) into the bracket ("click").
  6. Run the cable under the window and secure it with the clamp on the window frame.

Installing the 5G Receiver with different routers​

For guidance on the installation with different routers, please refer to the following page: Install Mobile Backup