Customer Support CUS - Reporting a fault (Incident) or concern (Service Request)

With the Customer Support CUS application, you can report, display and track your faults (Incidents) and requests (Service Requests) online. An incident (Incident) is reported when an error occurs and something no longer works. A service request (Service Request) is reported for orders, enquiries or if information or support is required for a service.

You can find the CUS instructions under this link.

Incidents can also be reported by telephone to the following freephone number 0800 724 724, stating the AGO number of the affected location.