Migrate to Enterprise Connect XS

If you are migrating your existing connection to Enterprise Connect XS, please note the following

Devices / applications

You can't continue using your old router.
The router is picked up and you get a new router.
The following explanations only apply to connections with existing telephony:
Analogue telephone sets with frequency dialling (* and # on the keypad) can still be used.
All other analogue devices must be replaced by new devices. For convenient use of the IP telephony features, we recommend the corresponding Enterprise Connect system phones.
If you operate a private branch exchange (PBX), alarm systems (e.g. TeleAlarm or fire detectors), crew alarm, a payphone, lift telephones or other special applications on your existing connection, please contact your account manager and suspend the migration.
ISDN devices (telephone, telefax, terminal adapter, private branch exchange, etc.) cannot operate on Enterprise Connect.
We recommend switching to Enterprise Connect system phones.

Affects only connections with existing telephony:
All existing telephone numbers will be transferred to the new Enterprise Connect connection.
You can then independently terminate numbers you no longer need, or order new additional numbers.
With Enterprise Connect, each phone number automatically receives one Combox pro.
Existing Combox pro accounts will be migrated, Combox basic accounts have to be set up again as Combox pro accounts after the migration.

WiFi settings (e.g. access data) will not be migrated and must be set up again on the affected devices.
Existing Bluewin e-mail addresses will not be migrated either.
If you would like to continue using your Bluewin e-mail address, you can migrate it to an existing Swisscom mass market customer centre (Swisscom Login).
Bluewin services such as TV, Homepage Tool, Service Package will not be migrated.

Your existing IP addresses will be migrated by us automatically.
Unfortunately, the following options cannot be migrated:
- VPN (Virtual Private Network)
- RAS (Remote Access Service)
- QoS (Quality of Service)
All other options will remain available, but you will need to configure the migrated connection on the new router.
If you want to run EFTPOS, Protection Net or any other machine-to-machine application on your connection, please select the M2M profile when ordering your Enterprise Connect XS.