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Router / Reset / Reboot

  • How to get into the ordering process: Order Management
  • Reboot / Reset will be executed immediately (not via shopping cart).
  • This results in a network interruption of several minutes at the appropriate location.
  • Resetting a mobile access takes up to 15 minutes.
  • Reboot: Reboot restarts the CPE, just like when the CPE is turned off and turned on again.
  • Reset: The reset reinitializes the CPE and the customer-specific WAN and LAN configurations of the Centro Business 2.0 CPEs are rewritten.

Directly at the hardware


Reboot:

  • By switching off/switching on the device Reset:
  • By pressing the reset button at the top of the Centro Business CPE for about 12 seconds (until the power LED changes the state)
  • (EC XS only) By running the menu point WAN Reset in the router GUI of Enterprise Connect XS.

Note for Enterprise Connect XS/S:

  • Reset deletes settings such as IP addressing in the customer network (LAN), static routes, and firewall settings and resets them to factory settings.
  • If you do not back up the configuration before resetting, these settings are irrevocably lost.
  • The following settings are not lost due to reset:
    • Router password (admin)
    • Wi-Fi settings (SSID, Wi-Fi keys)
    • PPPoE Credentials (username / password)
    • Phone numbers for DECT

Note for Enterprise Connect S:

  • Neither method will lose any configuration data

Note for Enterprise Connect M/L/XL:

  • Currently it is not yet possible to remotely restart or remotely reset the CPE of Enterprise Connect M/L/XL.

Online / Remote


  1. Click Reboot or Reset router remote access